Refund & Cancellation Policy
At Artify Visions, we want to ensure that you are completely satisfied with your purchase. Please read our Refund & Cancellation policy carefully to understand your rights and responsibilities.
1. Cancellation Policy:
- Orders can be canceled within 24 hours of placing the order.
- To cancel an order, please contact our customer support at customer.support@artifyvisions.com with your order number.
2. Refund Eligibility:
- We offer refunds on products that are damaged, defective, or not as described.
- To be eligible for a refund, please notify us within 7 days of receiving the product.
3. Return Process:
- If you wish to return an item, please contact us at customer.support@artifyvisions.com to initiate the return process.
- Please include your order number, the reason for the return, and any relevant photos.
4. Refund Processing:
- Refunds will be processed within 7 business days of receiving the returned item.
- Refunds will be issued to the original payment method used during the purchase.
5. Non-Refundable Items:
- Certain items, such as personalized or custom-made products, may not be eligible for refunds. Please check the product description for details.
6. Cancellation After Shipment:
- If your order has already been shipped, it cannot be canceled. You may initiate a return upon receiving the item.
7. Contact Us:
- For any questions or concerns regarding refunds and cancellations, please reach out to our customer support at customer.support@artifyvisions.com.
8. Policy Changes:
- Artify Visions reserves the right to update or modify this Refund & Cancellation Policy at any time. Please review it periodically for changes.
Thank you for choosing Artify Visions. We value your satisfaction and are here to assist you throughout the process.